How does the free trial work?
Download InTray and use every feature for 7 days. No card needed, just an email address. There is nothing to cancel: if you do nothing, the trial simply ends.
Do I need to cancel the trial at the end?
No. The trial takes no payment details and nothing renews. If InTray is not for you, switch it off or uninstall it, or simply do nothing: the trial ends on its own and you will never be charged.
What happens when the trial ends?
Drag, copy and Beam switch off. Nothing is deleted: every file stays exactly where it was, and the strip keeps showing new ones. A one-time licence switches everything back on straight away, with no reinstall.
Is it really a one-time purchase?
Yes. Buy once and own it, with free updates for every 2.x release. There is no subscription and nothing that renews.
Which tier do I need?
Every tier has every feature. The only difference is devices: Standard covers 1, Personal covers 2, Professional covers 3.
Where do my screenshots go?
Nowhere. InTray has no cloud sync, no account and no telemetry. Your files never leave your machine, and files you send from your phone travel over your own Wi-Fi, never through a server. The only things InTray ever sends anywhere are a licence check to Lemon Squeezy, at most once every 7 days and never during the free trial, and an update check when you ask for one. Separately, Windows itself checks getintray.com for new versions, as it does for any app it installed.
Will Windows warn me when I install it?
InTray installs through Windows' own App Installer rather than a downloaded .exe, so the usual "Windows protected your PC" screen does not apply. You open a small InTray.appinstaller file, Windows shows "Install InTray? Publisher: BIT-SOFT TECHNOLOGY LTD" - our EV-verified name - and installs it, then keeps it up to date. If your browser asks you to confirm keeping a newly released file, choose Keep: that is the browser's download check, not Windows. On a work PC, your IT team may need to approve new apps.
Does it work with the snipping tool I already use?
Yes. InTray watches the folder your screenshots save to. On Windows 11, Win+Shift+S and the Snipping Tool save automatically, so your existing habit just works. On Windows 10, Win+Shift+S only copies to the clipboard and never saves a file, so press Win+PrtScn instead (it saves to Pictures\Screenshots) or save from Snip & Sketch. If Windows is saving somewhere unexpected, InTray tells you exactly where to point it.
How do I get files from my phone?
With Beam, which is part of InTray. Turn it on from the phone button on the strip, scan the QR code with your phone's camera, pick your files in the page that opens, and they land in the strip. Nothing to install on the phone, and it works with iPhone and Android. Your phone and PC need to be on the same Wi-Fi; if your network keeps them apart, Beam Direct lets the PC host its own connection on PCs that support it. Up to 10 files at a time, 1 GB each. The first time, Windows Firewall may need your permission, which on a work PC means your IT team.
Wasn't this called Clip?
Yes. InTray was called Clip until September 2026, when it was rebuilt as a native Windows app and Beam was added. If you bought Clip, email support@bit-soft.co.uk and we'll sort out your InTray licence.
